Shipping & Delivery
Tracking information syncs automatically to your customer account once available.
Processing Times: Most orders are processed within 1-2 business days. Bulk orders may need additional processing time beyond the standard.
Estimated Delivery times:
- US: 5-8 business days
- Canada: 7-10 business days
- UK: 3-5 business days
- Europe & Australia: 3-10 business days
- Global: 7-14 business days
Yes! We ship to the US, Canada, UK, Europe, & Australia.
All packages are charged a flat $8.99 shipping fee per order to all destinations worldwide, regardless of order size or location.
What's included in these fees:
- All customs and duty fees (we handle DDP - Delivered Duty Paid)
- No surprise charges for you
Get free shipping on any order over $100, automatically applied at checkout.
Tracking and shipping information syncs automatically to your customer account once available. You'll also receive an email notifying you once this information becomes available.
Orders automatically route to our nearest fulfillment center for fastest delivery.
For international shipping outside US/UK, phone numbers are required at checkout to prevent delays.
Orders
Unfortunately, orders cannot be cancelled or changed.
We have a 14-day return policy for damaged or incorrectly received items, which means you have 14 days after receiving your item to request a return. Read our full Returns & Refunds policy here.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at hello@gildedmischief.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package.
Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at hello@gildedmischief.com.
General
You can email us at hello@gildedmischief.com, or submit our Contact Form.
We do our best to respond to all customer inquiries within 24 hours from Monday through Friday, and within 48 hours for any inquiries submitted over the weekend.
We are located in Denver, CO and operate under United States Federal Holiday Schedules.
Yes, gift cards expire after two years.